Guides Sep 28, 2021

Custom Fields For Orders

You can customize the fields for orders based on your needs. This function will be useful for those for whom the standard fields are not suitable for a number of reasons. For example, if you want to create an electronic menu for a hotel, where the delivery address is not needed, but instead you want to have a room number. Or you take orders directly at the establishment and instead of the address, you only need to specify the table number. Perhaps you don't need any fields at all, since visitors place orders right next to the checkout window and it will be enough to hear from customers only the order number.

Custom Fields
Custom Fields

You can change the name of the fields, add hints to them, make them mandatory or optional, and, if necessary, disable them.


The default fields of the order form:

  • Name (required, with the placeholder Enter a name).
  • Phone number (required, with dynamic placeholder depending on the selected country).
  • Delivery address (required, with the placeholder “Street, house, apartment, office”).
  • Commentary (optional, with a hint Any special requirements).

In order to change the field used in the order form, do the following:

  • Open the admin panel and click Order Settings.
“Order Settings” menu item
“Order Settings” menu item
  • Find the “Form Fields” section.
  • Find the field you want to change, for example, Address.
  • Click on the Edit icon, in the form of an image of a square with a pencil.
Form fields and the “Edit” icon
Form fields and the “Edit” icon
  • In the form that opens, specify a new name, a hint, and also select whether the field should be required.
Order Field Dialog
Order Field Dialog
  • Save the form.
  • The field must be updated, both in the administrative interface and in the client.
  • If the field needs to be hidden, switch it to the inactive state.
Example of the modified order form
Example of the modified order form
  • Open the electronic menu of your establishment to make sure that the form has been updated there as well.
Example of a modified order form
Example of a modified order form
  • The field should also be updated for new orders in e-mail and telegram notifications.
Tags: restauranthotelqr menuorders

See also

How to deactivate menu items? Deactivation (adding to the stop list) allows you to hide e-menu items for your customers, leaving them in the admin panel. Jun 20, 2022
How to specify multiple prices/variations for one item? With variations, you can specify multiple prices, options, options for a single menu item in your hotel, cafe, bar or restaurant. Jun 2, 2022
Menu Import You can significantly save time on the process of creating an electronic menu by preparing everything you need in a Microsoft Excel spreadsheet. May 2, 2022